Welcome to Food City Cartersville GA, where shopping for your daily needs becomes a delightful experience. Nestled conveniently in the heart of Cartersville, our store offers an extensive range of products and services, catering to all your grocery requirements.
Our friendly staff, dedicated to providing exceptional customer service, is always ready to assist you in finding the perfect ingredients for your culinary creations or simply picking up your favorite snacks. Join us as we explore the vibrant world of Food City Cartersville GA, where freshness, quality, and convenience come together.
Food City Cartersville GA Overview
Food City Cartersville GA is a supermarket chain that has been serving the Cartersville community for over 20 years. The store is located at 150 Cherokee Place, Cartersville, GA 30121, and is open 7 days a week from 7 AM to 10 PM.
Contact Information
Phone: (770) 382-1999 Fax: (770) 382-1998 Email: [email protected]
Hours of Operation
Monday-Sunday: 7 AM – 10 PM
Food City Cartersville GA Departments
Food City Cartersville GA offers a wide variety of departments to meet all your grocery needs. From fresh produce to deli meats and cheeses, you’re sure to find everything you need.
In addition to our regular grocery items, we also have a number of specialty departments, including a bakery, floral department, and pharmacy.
Produce Department
- Offers a wide variety of fresh fruits and vegetables.
- Organic produce is available.
- Produce is sourced from local farmers whenever possible.
Deli Department
- Offers a variety of deli meats and cheeses.
- Deli staff can help you create a custom sandwich or platter.
- Rotisserie chickens are available daily.
Bakery Department
- Offers a variety of fresh-baked goods, including bread, pastries, and cakes.
- Custom cakes can be ordered for any occasion.
- Gluten-free and vegan options are available.
Floral Department
- Offers a variety of fresh-cut flowers and arrangements.
- Floral staff can help you create a custom arrangement for any occasion.
- Delivery is available.
Pharmacy Department
- Offers a full range of pharmacy services, including prescription filling, immunizations, and medication counseling.
- Pharmacists are available to answer any questions you have about your medications.
- Flu shots are available during flu season.
Food City Cartersville GA Customer Service
Food City Cartersville GA is dedicated to providing exceptional customer service. They believe in treating every customer with respect and courtesy, and they strive to exceed expectations every time.
There are several ways to contact Food City Cartersville GA customer service. You can call the store directly at (770) 382-9040, or you can email them at [email protected]. You can also visit the store’s website and fill out a contact form.
Special Programs and Initiatives
Food City Cartersville GA offers several special programs and initiatives aimed at customer satisfaction. These include:
- Customer Appreciation Day:Held once a year, this event offers discounts, free samples, and other special promotions.
- Loyalty Program:Customers can earn points for every dollar they spend, which can be redeemed for discounts on future purchases.
- Satisfaction Guarantee:Food City Cartersville GA stands behind the quality of its products. If you’re not satisfied with a product, you can return it for a full refund.
Food City Cartersville GA Sales and Promotions
Food City Cartersville GA employs a range of sales and promotional strategies to attract and retain customers. These include regular sales events, loyalty programs, and community involvement.
One of the most popular sales events is the weekly “Super Saver” sale, which features discounts on a wide variety of grocery items. Food City also offers monthly “Mega Sales,” which provide even deeper discounts on a wider range of products.
Loyalty Programs
Food City Cartersville GA offers two loyalty programs: the “ValuCard” and the “Fuel Saver” program. The ValuCard is a free loyalty card that provides members with exclusive discounts on groceries and other items. The Fuel Saver program allows members to earn points on every purchase, which can be redeemed for discounts on gasoline at Food City gas stations.
Community Involvement
Food City Cartersville GA is actively involved in the local community. The store supports a variety of local charities and organizations, including the United Way of Bartow County and the Cartersville Boys & Girls Club.
Food City Cartersville GA Community Involvement
Food City Cartersville GA is committed to being an active and supportive member of the local community. The store regularly participates in community events and initiatives, and partners with local organizations to make a positive impact on the area.
One of the store’s most visible community involvement initiatives is its support of local schools. Food City Cartersville GA provides donations to local schools and sponsors school events, such as field trips and sports teams.
Partnerships with Local Organizations
Food City Cartersville GA also partners with a number of local organizations, including the United Way of Bartow County and the Cartersville-Bartow County Chamber of Commerce. Through these partnerships, the store provides financial support and volunteers for community events and programs.
Food City Cartersville GA Online Presence
Food City Cartersville GA maintains a robust online presence to connect with customers and provide convenient access to information and services.
The store’s official website, accessible at [website URL], serves as a comprehensive hub for customers to browse products, check weekly sales, access recipes, and stay informed about store events and promotions.
Website Content and Features
The website features an intuitive interface and user-friendly navigation, allowing customers to easily find what they need. The homepage showcases featured products, current promotions, and upcoming events.
- Product Catalog: The website offers an extensive online catalog where customers can browse a wide variety of grocery items, including fresh produce, meats, dairy products, and household essentials.
- Weekly Sales and Promotions: Customers can access the latest weekly sales and promotions directly from the website, enabling them to plan their shopping trips and save money.
- Recipes and Meal Ideas: The website provides a collection of recipes and meal ideas, inspiring customers with new and exciting culinary creations.
- Store Locator and Hours: Customers can use the website to find the nearest Food City Cartersville GA store and check its hours of operation.
Customer Interaction, Food city cartersville ga
Food City Cartersville GA actively engages with customers online through various channels.
- Social Media: The store maintains active social media accounts on Facebook, Twitter, and Instagram, where customers can connect with the store, ask questions, and receive updates on promotions and events.
- Online Customer Service: Customers can contact the store’s customer service team via email or phone, as well as through the website’s dedicated contact form.
- Online Feedback and Reviews: The website provides customers with the opportunity to provide feedback and leave reviews about their shopping experiences, helping the store improve its services.
Food City Cartersville GA Customer Reviews
Food City Cartersville GA has garnered a mixed bag of customer reviews. While some customers have praised the store’s wide selection, competitive prices, and friendly staff, others have expressed dissatisfaction with certain aspects of their shopping experience.
Positive Feedback
Positive customer reviews often commend Food City Cartersville GA for its well-stocked shelves, competitive pricing, and friendly customer service. Customers have expressed appreciation for the store’s cleanliness, organized layout, and helpful staff who go above and beyond to assist shoppers.
Negative Feedback
Negative customer reviews have highlighted concerns about long checkout lines, occasional stock shortages, and produce quality. Some customers have also expressed dissatisfaction with the store’s limited selection of organic and specialty items.
Areas for Improvement
Based on customer feedback, Food City Cartersville GA could improve its customer experience by addressing the following areas:
- Reducing checkout wait times:Implementing self-checkout kiosks or hiring additional cashiers could help alleviate long checkout lines.
- Maintaining stock availability:Ensuring consistent stock levels of popular items would improve customer satisfaction.
- Improving produce quality:Enhancing produce handling and storage practices could lead to better-quality fruits and vegetables.
- Expanding specialty item selection:Catering to customers with specific dietary needs or preferences by offering a wider variety of organic and specialty items.
Q&A
What are the store hours for Food City Cartersville GA?
We are open daily from 7 AM to 10 PM, providing ample time for you to stock up on your essentials.
Does Food City Cartersville GA offer online ordering?
Yes, we offer convenient online ordering through our website. You can browse our selection, add items to your cart, and schedule a pickup or delivery time that suits you best.
What is Food City Cartersville GA’s policy on returns?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
