Welcome to Pet Food Express Roseville, a haven for pet lovers seeking the finest nutrition and care for their furry companions. As a leading provider of premium pet food, supplies, and exceptional customer service, Pet Food Express Roseville stands out as a beacon of quality and compassion in the pet care industry.
Our commitment to pet well-being is unwavering, and we believe that every pet deserves to thrive on a diet that nourishes their bodies and delights their taste buds. Our extensive selection of pet food brands caters to the unique needs of all animals, from cats and dogs to birds and small mammals.
Business Profile
Pet Food Express (PFE) is a privately-owned pet food and supplies retailer headquartered in Roseville, California. Founded in 1976 by Michael and Leslie Rowe, the company has grown to operate over 200 stores in California, Oregon, and Washington.
PFE’s mission is to provide high-quality pet food and supplies at affordable prices. The company is committed to offering a wide selection of products from both major brands and smaller, independent suppliers. PFE also provides a variety of services, including pet grooming, training, and adoption events.
Market Position and Industry Standing
PFE is a leading pet food and supplies retailer in the United States. The company has a strong market position in California, Oregon, and Washington, and is continuing to expand its reach into new markets. PFE is also a respected member of the pet industry, and is known for its commitment to quality and customer service.
Product Offerings
Pet Food Express in Roseville boasts an extensive selection of pet food and supplies to cater to the needs of all furry friends. The store carries a wide range of products from reputable brands, ensuring the highest quality for your beloved companions.
Beyond the usual offerings, Pet Food Express also prides itself on unique and exclusive products. These include specialty diets, gourmet treats, and innovative toys that cater to the specific needs and preferences of pets.
Quality Standards and Sourcing Practices, Pet food express roseville
Pet Food Express adheres to stringent quality standards in selecting the products it offers. All products are carefully evaluated to ensure they meet the company’s high standards of nutrition, safety, and palatability.
The company also emphasizes responsible sourcing practices, partnering with suppliers who share its commitment to animal welfare and environmental sustainability. Pet Food Express strives to provide pet owners with peace of mind, knowing that the products they choose for their furry friends are not only nutritious but also ethically sourced.
Customer Service
Pet Food Express Roseville is committed to providing exceptional customer service. Our friendly and knowledgeable staff is always ready to assist you with any questions or concerns you may have.
We believe that customer satisfaction is paramount, and we go above and beyond to ensure that every customer has a positive experience.
Available Channels
- In-store:Visit our store in Roseville, California, for personalized assistance from our knowledgeable staff.
- Phone:Call us at (916) 782-2200 during business hours.
- Email:Send us an email at [email protected], and we will respond promptly.
- Live Chat:Chat with a customer service representative directly from our website.
Testimonials
Our commitment to customer service is reflected in the positive feedback we receive from our customers:
“The staff at Pet Food Express Roseville is always so helpful and friendly. They always go the extra mile to make sure I find the right food and supplies for my pets.”
Sarah J.
“I’ve been shopping at Pet Food Express Roseville for years, and I’ve always been impressed with their customer service. They’re knowledgeable, courteous, and always willing to help.”
John B.
Community Involvement
Pet Food Express in Roseville is deeply committed to giving back to the community and supporting animal welfare initiatives.
The store actively participates in local events, such as pet adoption fairs and fundraisers for animal shelters. They also provide in-store donation bins for pet supplies, which are then distributed to local animal welfare organizations.
Support for Animal Welfare Organizations
Pet Food Express in Roseville has a long-standing partnership with the Sacramento SPCA, supporting their mission to provide care and adoption services for homeless animals.
The store also regularly donates to other local animal welfare organizations, including the Placer County Animal Services and the Yolo County Animal Services.
Awards and Recognition
Pet Food Express in Roseville has been recognized for its exceptional community involvement.
- 2022 Roseville Chamber of Commerce Business of the Year Award
- 2021 Sacramento SPCA Corporate Partner of the Year Award
- 2020 Placer County Animal Services Community Service Award
Location and Accessibility
The Pet Food Express Roseville store is conveniently located at 1151 Galleria Boulevard, Roseville, CA 95678. It’s easily accessible from major highways and offers ample parking for customers.
The store is open from 9 am to 9 pm, seven days a week, providing flexibility for pet owners to shop at their convenience. Its extended hours ensure that even those with busy schedules can find time to visit the store.
Store Layout and Atmosphere
The Pet Food Express Roseville store is designed to create a welcoming and pet-friendly environment. Upon entering, customers are greeted by a spacious and well-lit layout, making it easy to navigate and find the products they need.
The store is organized into different sections, including dog food, cat food, treats, toys, and accessories. Each section is clearly labeled and stocked with a wide variety of products to meet the needs of different pets and their owners.
The store also features a self-serve dog wash station, where pet owners can bathe their furry friends in a clean and convenient setting. The wash station is equipped with all the necessary tools and products to ensure a thorough and enjoyable experience.
Promotions and Events
Pet Food Express Roseville hosts a variety of exciting events and promotions throughout the year. These events provide pet owners with opportunities to save money, learn about new products, and connect with fellow pet enthusiasts.
One of the most popular events is the store’s annual Customer Appreciation Day. This event features special discounts, giveaways, and pet-friendly activities. The store also hosts regular workshops and demonstrations on topics such as pet nutrition, grooming, and training.
Loyalty Program
Customers who sign up for the Pet Food Express Roseville loyalty program can enjoy a variety of benefits, including:
- Exclusive discounts and promotions
- Personalized recommendations
- Early access to new products
- Reward points that can be redeemed for free merchandise
Special Discounts and Offers
Pet Food Express Roseville frequently offers special discounts and offers on a variety of pet products. These offers can be found in the store’s weekly flyer, on the store’s website, and on the store’s social media pages.
Online Presence
Pet Food Express Roseville maintains a robust online presence to provide convenient access to its offerings and engage with customers digitally.
The company’s website, petfoodexpress.com , serves as a comprehensive resource for pet owners, offering a wide range of pet food and supplies, as well as informative articles and resources.
Social Media Engagement
Pet Food Express Roseville actively utilizes social media platforms such as Facebook, Instagram, and Twitter to connect with customers, share product updates, run contests and giveaways, and provide personalized recommendations.
Frequently Asked Questions: Pet Food Express Roseville
What are the store hours for Pet Food Express Roseville?
Our store hours are Monday-Friday 9:00 AM to 9:00 PM, Saturday 9:00 AM to 7:00 PM, and Sunday 10:00 AM to 6:00 PM.
Does Pet Food Express Roseville offer grooming services?
We do not offer grooming services at this time.
Can I order online and pick up my order at Pet Food Express Roseville?
Yes, you can order online and choose the “Pick up in store” option at checkout. Your order will be ready for pickup within 2 hours.
