Gordon Food Service Monroeville, a leading foodservice distributor in the region, stands as a culinary hub for restaurants, healthcare facilities, schools, and other businesses. With a commitment to providing high-quality products, exceptional service, and innovative solutions, Gordon Food Service Monroeville empowers its customers to succeed in the competitive foodservice industry.
The Monroeville distribution center, a state-of-the-art facility, serves as the backbone of Gordon Food Service’s operations in the area. Its expansive size, advanced technology, and dedicated team ensure efficient delivery and timely fulfillment of customer orders.
Company Profile
Gordon Food Service is a leading North American foodservice distributor with a rich history dating back to 1897. Headquartered in Wyoming, Michigan, the company has grown from a modest meat and produce supplier to a comprehensive provider of food and related products for restaurants, healthcare facilities, schools, and other foodservice operations.
Gordon Food Service’s mission is to “Make Our Customers Successful.” This mission drives the company’s commitment to providing exceptional customer service, offering a diverse range of products, and implementing innovative solutions to meet the evolving needs of its customers.
Leadership Team
- Ken McEntee, Chairman of the Board
- Rich Wolowski, President and CEO
- Dennis Liggett, Chief Operating Officer
- Gordon Food Service, Chief Financial Officer
- Mike Wolf, Chief Commercial Officer
- Pam Baldinger, Chief Human Resources Officer
- Doug Kramer, Chief Supply Chain Officer
Location and Facilities
The Gordon Food Service distribution center in Monroeville, Pennsylvania is strategically located in the heart of Allegheny County, providing easy access to major highways and transportation routes.
The state-of-the-art facility boasts a sprawling 450,000 square feet of space, enabling it to accommodate a vast inventory of food and beverage products. Its ample capacity allows for efficient storage and distribution of a diverse range of items, from fresh produce and frozen goods to dry groceries and specialty products.
Equipment and Technology, Gordon food service monroeville
The distribution center is equipped with cutting-edge technology to ensure seamless operations and optimal product quality. Advanced inventory management systems monitor stock levels and optimize order fulfillment, while automated conveyors and forklifts facilitate efficient movement of goods throughout the facility.
Temperature-controlled zones ensure that perishable items are maintained at optimal conditions, preserving their freshness and integrity. The facility also utilizes energy-efficient lighting and refrigeration systems, demonstrating Gordon Food Service’s commitment to sustainability.
Products and Services
Gordon Food Service Monroeville offers an extensive range of food and beverage products to meet the diverse needs of its customers. The company’s product line includes:
- Fresh produce, including fruits, vegetables, and herbs
- Meat and seafood, both fresh and frozen
- Dairy products, including milk, cheese, and yogurt
- Dry goods, such as pasta, rice, and flour
- Canned and frozen foods
- Snacks and beverages
In addition to its wide selection of products, Gordon Food Service Monroeville also provides a variety of services to its customers. These services include:
- Delivery and logistics services
- Menu planning and recipe development
- Equipment sales and leasing
- Training and education
Customer Base
Gordon Food Service Monroeville caters to a diverse customer base spanning various industries and business types. The company’s target market includes:
- Restaurants and foodservice establishments
- Healthcare facilities
- Educational institutions
- Government agencies
- Non-profit organizations
Gordon Food Service Monroeville is committed to providing exceptional customer service and support to its valued clients. The company offers personalized account management, tailored solutions, and dedicated support teams to ensure customer satisfaction.
Customer Service Initiatives
Gordon Food Service Monroeville has implemented various initiatives to enhance customer service, including:
- Online ordering and account management platforms
- Dedicated customer service representatives
- Technical support and product troubleshooting
- Training and educational programs
- Customer feedback and satisfaction surveys
These initiatives aim to streamline ordering processes, provide timely assistance, and gather valuable customer insights to continuously improve service delivery.
Competition
Gordon Food Service Monroeville faces intense competition from both national and regional foodservice distributors.
Major competitors include:
- Sysco Corporation
- US Foods
- McLane Company
- Performance Food Group
- Reinhart Foodservice
These competitors have similar product offerings, strong distribution networks, and established customer bases. They also have comparable market shares and engage in aggressive marketing and pricing strategies.
Market Share
Gordon Food Service Monroeville holds a significant market share in the Pittsburgh metropolitan area, but its share varies depending on the specific product category and customer segment.
Sysco Corporation is the largest foodservice distributor in the United States, with a market share of approximately 30%. US Foods is the second-largest distributor, with a market share of around 25%. Gordon Food Service ranks third with a market share of approximately 15%.
Strengths and Weaknesses
Gordon Food Service Monroeville’s strengths include its wide product selection, efficient distribution system, and strong customer service. However, it faces challenges from competitors with larger scale, greater financial resources, and established relationships with major restaurant chains.
Sysco Corporation, for example, benefits from its massive distribution network and purchasing power, which allows it to offer competitive pricing. US Foods has a strong presence in the healthcare and education sectors, giving it an advantage in these markets.
Industry Trends
The foodservice distribution industry is undergoing significant changes driven by the growth of e-commerce, changing consumer preferences, and technological advancements.
Gordon Food Service Monroeville is responding to these trends by investing in e-commerce platforms, expanding its product offerings to include more specialty and healthy items, and implementing automated inventory management systems.
Marketing and Sales: Gordon Food Service Monroeville
Gordon Food Service Monroeville employs a comprehensive marketing and sales strategy to reach its target audience and drive business growth. The company’s marketing efforts are centered around building brand awareness, generating leads, and nurturing customer relationships.
Gordon Food Service Monroeville leverages a variety of marketing channels to reach its target audience, including print advertising, digital marketing, social media, and email campaigns. The company’s advertising campaigns are designed to create brand awareness and drive traffic to its website and physical stores.
Digital marketing efforts include search engine optimization (), pay-per-click (PPC) advertising, and content marketing. Gordon Food Service Monroeville also utilizes social media platforms to engage with customers, share product information, and promote special offers.
Sales Force
Gordon Food Service Monroeville has a dedicated sales force that provides personalized service to its customers. The sales team is responsible for building relationships with customers, understanding their needs, and providing tailored solutions. The company’s sales force is highly trained and experienced in the food service industry.
Distribution Channels
Gordon Food Service Monroeville distributes its products through a network of distribution centers and delivery routes. The company’s distribution network is designed to ensure that customers receive their orders on time and in good condition. Gordon Food Service Monroeville also offers a variety of delivery options to meet the needs of its customers, including same-day delivery and scheduled deliveries.
Sustainability and Social Responsibility
Gordon Food Service Monroeville is dedicated to sustainability and social responsibility, recognizing the importance of environmental stewardship and community engagement.The company has implemented several initiatives to reduce its environmental footprint, including:
Energy Efficiency
Implementing energy-saving measures such as LED lighting, efficient refrigeration systems, and motion sensors to minimize energy consumption.
Waste Reduction
Establishing waste reduction programs to divert recyclable materials from landfills and promote composting initiatives.
Water Conservation
Installing water-saving fixtures, implementing water monitoring systems, and conducting employee training on water conservation practices.
Sustainable Packaging
Utilizing sustainable packaging materials and exploring innovative packaging solutions to reduce waste.In addition to environmental practices, Gordon Food Service Monroeville is actively involved in community outreach programs, including:
Hunger Relief
Partnering with local food banks and organizations to donate surplus food and support food assistance initiatives.
Community Involvement
Supporting local schools, youth programs, and community events to foster community engagement and development.
Employee Volunteerism
Encouraging employee participation in volunteer activities to make a positive impact in the community.Gordon Food Service Monroeville’s commitment to sustainability and social responsibility has earned the company recognition and certifications, including:
ENERGY STAR Certification
Recognized for its energy efficiency efforts by the U.S. Environmental Protection Agency (EPA).
Zero Waste Certification
Achieving zero waste to landfill status at its distribution center, diverting over 99% of waste from landfills.
Corporate Social Responsibility Award
Honored by the Pennsylvania Restaurant & Lodging Association for its outstanding corporate social responsibility initiatives.
Growth and Expansion
Gordon Food Service Monroeville continues to expand its reach through strategic growth initiatives. The company plans to invest in new product development, market expansion, and technology advancements to drive future growth.
The company’s new product development pipeline includes innovative food solutions that cater to the evolving needs of its customers. Gordon Food Service Monroeville is also actively pursuing market expansion opportunities in both domestic and international markets, with a focus on emerging regions with high growth potential.
Financial Performance and Future Outlook
Gordon Food Service Monroeville has consistently delivered strong financial performance, with steady revenue growth and profitability. The company’s financial health provides a solid foundation for its continued expansion and investment plans.
Looking ahead, Gordon Food Service Monroeville remains optimistic about its future prospects. The company’s commitment to innovation, customer service, and operational excellence positions it well for continued success in the highly competitive foodservice industry.
Common Queries
What is the address of Gordon Food Service Monroeville?
4545 Northern Pike, Monroeville, PA 15146
What are the hours of operation for Gordon Food Service Monroeville?
Monday-Friday: 7:00 AM – 5:00 PM
Does Gordon Food Service Monroeville offer delivery services?
Yes, Gordon Food Service Monroeville offers delivery services to businesses within their designated delivery area.
