Gordon Food Service Kokomo, a leading provider of food and beverage solutions, embarks on an exciting journey, inviting us to explore its rich history, exceptional products, and unwavering commitment to customer satisfaction.
Established in the heart of Kokomo, Indiana, Gordon Food Service has grown exponentially, catering to the diverse needs of the foodservice industry. With a dedicated team of professionals and a comprehensive portfolio of products, the company stands as a beacon of innovation and excellence.
Gordon Food Service Kokomo Overview
Gordon Food Service Kokomo is a leading foodservice distributor in the Midwest, serving customers in Indiana and surrounding states. The company has a long history of providing quality products and services to restaurants, schools, healthcare facilities, and other businesses.
Gordon Food Service Kokomo is part of Gordon Food Service, one of the largest foodservice distributors in North America. The company has over 170 distribution centers and serves more than 100,000 customers. Gordon Food Service is committed to providing its customers with the highest quality products and services, and the company has a strong reputation for excellence.
Mission
Gordon Food Service Kokomo’s mission is to be the best foodservice distributor in the Midwest. The company is committed to providing its customers with the highest quality products and services, and the company has a strong reputation for excellence.
Values
Gordon Food Service Kokomo’s values are:
- Customer focus
- Integrity
- Teamwork
- Excellence
Size and Employees
Gordon Food Service Kokomo is a large company with over 100 employees. The company has a strong presence in the Midwest, and it is a major employer in the Kokomo area.
Industry Recognition
Gordon Food Service Kokomo has been recognized for its excellence in the foodservice industry. The company has received numerous awards, including the Indiana Chamber of Commerce’s “Best Places to Work in Indiana” award.
Products and Services: Gordon Food Service Kokomo
Gordon Food Service Kokomo offers a comprehensive range of products and services tailored to meet the diverse needs of foodservice businesses in the region. From high-quality ingredients to innovative solutions, our offerings are designed to help our customers succeed.
Our extensive product line includes fresh produce, meat, seafood, dairy, deli, bakery, and pantry staples. We also offer a wide selection of specialty items, such as ethnic foods, organic produce, and gluten-free options.
Distribution Services
Gordon Food Service Kokomo provides reliable and efficient distribution services to ensure that our customers receive their orders on time and in excellent condition. Our state-of-the-art distribution center is equipped with the latest technology to ensure optimal storage and handling of all products.
Customer Support
We are committed to providing exceptional customer support to our valued customers. Our dedicated team of experts is always available to answer questions, offer advice, and assist with any challenges. We believe in building strong relationships with our customers and are always looking for ways to improve their experience.
Educational Resources
Gordon Food Service Kokomo offers a variety of educational resources to help our customers stay up-to-date on the latest industry trends and best practices. We host regular webinars, workshops, and training sessions on topics such as menu planning, food safety, and kitchen management.
Custom Solutions
We understand that every foodservice business is unique, which is why we offer custom solutions to meet specific needs. Our team of experts can work with you to develop tailored solutions that address your challenges and help you achieve your goals.
Target Market
Gordon Food Service Kokomo targets a diverse customer base within the foodservice industry. Their primary focus is on independent restaurants, healthcare facilities, schools, and non-profit organizations in the Kokomo area.
Demographics
The target market for Gordon Food Service Kokomo comprises establishments that share a common need for high-quality food products and efficient supply chain management. These customers typically operate on a smaller scale and may have limited resources for purchasing and inventory management.
Industry
Gordon Food Service Kokomo serves a wide range of industries within the foodservice sector. Their customers include:
Restaurants
Independent restaurants of various cuisines and sizes
Healthcare
Hospitals, nursing homes, and other healthcare facilities
Schools
K-12 schools and universities
Non-Profit Organizations
Community centers, shelters, and other non-profit organizations
Specific Needs
The target market for Gordon Food Service Kokomo has specific needs that drive their purchasing decisions:
Quality
Customers demand fresh, high-quality ingredients to maintain the reputation and standards of their establishments.
Value
Budget constraints are a concern, so customers seek cost-effective solutions without compromising quality.
Convenience
Customers appreciate efficient and reliable delivery services to minimize disruptions and maintain smooth operations.
Variety
A wide selection of products is essential to meet the diverse menu offerings and dietary needs of their customers.
Support
Customers value access to culinary expertise, technical support, and personalized service to enhance their operations.Gordon Food Service Kokomo tailors its products and services to cater to the unique needs of its target market. By understanding their customers’ requirements, they offer a tailored product portfolio, personalized service, and customized solutions that help their customers succeed in the competitive foodservice industry.
Customer Service
Gordon Food Service Kokomo places high importance on customer satisfaction. The company offers a range of customer service channels to ensure timely and efficient support to its clients.
Customers can reach Gordon Food Service Kokomo through various channels, including phone, email, online chat, and social media platforms. The company’s dedicated customer service team is available to assist with product inquiries, order placement, delivery scheduling, and any other concerns.
Customer Satisfaction Approach
Gordon Food Service Kokomo is committed to resolving customer inquiries and complaints promptly and effectively. The company’s customer service representatives undergo regular training to enhance their knowledge and communication skills, enabling them to provide personalized assistance to each customer.
The company has a structured process for handling customer feedback, ensuring that all inquiries and complaints are addressed in a timely manner. Gordon Food Service Kokomo values customer input and uses it to continuously improve its products, services, and overall customer experience.
Positive Customer Testimonials
Gordon Food Service Kokomo has received numerous positive customer testimonials, reflecting the company’s dedication to customer satisfaction. Here are a few examples:
“I have been a customer of Gordon Food Service Kokomo for over 10 years, and I have always been impressed with their excellent customer service. The staff is friendly, knowledgeable, and always willing to go the extra mile to help me find the products I need.”
John Smith, Owner of Smith’s Restaurant
“Gordon Food Service Kokomo’s online chat support is incredibly convenient. I was able to get my questions answered quickly and easily, without having to wait on hold or call during business hours.”
Mary Jones, Manager of Jones Cafe
Industry Trends
The food service industry is constantly evolving, with new trends and challenges emerging all the time. Gordon Food Service Kokomo is adapting to these trends and staying competitive by focusing on innovation and growth.
One of the biggest trends in the food service industry is the rise of online ordering and delivery. Customers are increasingly ordering food online and having it delivered to their homes or offices. This has led to a surge in demand for delivery services, and Gordon Food Service Kokomo is well-positioned to meet this demand.
Innovation and Growth Strategies, Gordon food service kokomo
- Investing in new technologies, such as online ordering and delivery platforms.
- Expanding its product offerings to include more healthy and sustainable options.
- Partnering with local businesses to offer unique and innovative dining experiences.
Local Impact
Gordon Food Service Kokomo plays a pivotal role in the economic and social well-being of the local community. Its operations contribute to job creation, stimulate economic development, and foster community engagement.
Job Creation and Economic Development
The company employs a substantial workforce within the Kokomo area, providing stable employment opportunities for residents. Gordon Food Service’s presence has attracted other businesses to the region, creating a ripple effect that supports local economic growth.
Community Involvement
Gordon Food Service Kokomo actively participates in community initiatives and supports local charities. The company has donated food and supplies to food banks, sponsored community events, and partnered with organizations to address local needs.
Career Opportunities
Gordon Food Service Kokomo offers a wide range of career opportunities for individuals seeking a fulfilling and rewarding work experience. We are committed to providing a supportive and inclusive work environment where employees can grow and thrive.
We are currently seeking talented individuals to join our team in various roles, including warehouse associates, delivery drivers, sales representatives, and management positions.
Hiring Process
Our hiring process involves a thorough screening of applications, followed by interviews with potential candidates. We look for individuals who are passionate about the food industry, have a strong work ethic, and are committed to providing excellent customer service.
Benefits and Opportunities
As an employee of Gordon Food Service Kokomo, you will enjoy a comprehensive benefits package that includes:
- Competitive salary and benefits package
- Opportunities for professional development and advancement
- Employee discounts on products and services
- A supportive and inclusive work environment
We believe that our employees are our most valuable asset, and we are committed to investing in their growth and success.
Contact Information
Reach out to Gordon Food Service Kokomo for all your foodservice needs. We’re conveniently located and easily accessible, providing you with exceptional service and support.
Contact us using the information provided below, and our friendly team will be happy to assist you with any inquiries or orders.
Address
2530 E Markland Ave, Kokomo, IN 46902
Phone Number
(765) 457-1121
Website
Gordon Food Service Kokomo Website
Google Maps Embed Code
Contact Table
| Type | Information |
|---|---|
| Address | 2530 E Markland Ave, Kokomo, IN 46902 |
| Phone Number | (765) 457-1121 |
| [email protected] | |
| Website | Gordon Food Service Kokomo Website |
FAQ Guide
What sets Gordon Food Service Kokomo apart from its competitors?
Gordon Food Service Kokomo distinguishes itself through its unwavering commitment to customer satisfaction, its extensive product offerings, and its tailored solutions that cater to the unique needs of each client.
How does Gordon Food Service Kokomo contribute to the local community?
Gordon Food Service Kokomo actively engages in community involvement initiatives, supporting local charities, organizations, and events. The company is dedicated to giving back to the community that has supported its growth and success.
What career opportunities are available at Gordon Food Service Kokomo?
Gordon Food Service Kokomo offers a wide range of career opportunities, from entry-level positions to management roles. The company is committed to attracting and retaining top talent, providing competitive benefits and opportunities for professional development.
