Embark on a culinary adventure at Gordon Foods Grand Rapids, where a world of flavors awaits. As a leading food distributor, Gordon Foods caters to the needs of food service professionals with an extensive selection of high-quality ingredients, exceptional customer service, and unwavering community involvement.
Nestled in the heart of Grand Rapids, this state-of-the-art facility has been a cornerstone of the local food service industry for years. Its knowledgeable staff, tailored services, and commitment to excellence have earned Gordon Foods Grand Rapids a reputation as a trusted partner for chefs, restaurateurs, and food enthusiasts alike.
Company Overview
Gordon Food Service is a family-owned and operated foodservice distributor headquartered in Grand Rapids, Michigan. Founded in 1897 as Gordon Brothers, the company has grown to become one of the largest foodservice distributors in North America, serving over 200,000 customers across the United States and Canada.
Gordon Food Service’s mission is to “provide the best possible food and service to our customers, every day.” The company’s values include integrity, customer focus, teamwork, and innovation.
Product Offerings
Gordon Food Service offers a wide range of food and beverage products, including:
- Fresh produce
- Meat and seafood
- Dairy products
- Frozen foods
- Grocery items
- Non-food items
Grand Rapids Location
Gordon Food Service is conveniently located in Grand Rapids, Michigan, serving the needs of foodservice operators throughout the region. The facility is strategically situated to provide efficient delivery and exceptional customer service.
The Grand Rapids location has a long history of supporting the local foodservice industry. It was established in 1986 and has since expanded to meet the growing demands of the area.
Services Offered, Gordon foods grand rapids
The Grand Rapids location offers a comprehensive range of services to meet the needs of foodservice operators of all sizes:
- Product Distribution: Gordon Food Service provides a wide variety of food and beverage products, including fresh produce, meat, seafood, dairy, and frozen items.
- Equipment and Supplies: The location also offers a complete line of equipment and supplies, including kitchen equipment, tableware, and cleaning supplies.
- Culinary Support: Gordon Food Service’s culinary experts provide support and guidance to help customers create innovative and delicious menus.
- Delivery Services: The Grand Rapids location offers flexible delivery options to meet the needs of customers, including next-day delivery and scheduled deliveries.
Customer Service
The Grand Rapids location of Gordon Food Service is committed to providing excellent customer service. We offer a variety of options to make it easy for our customers to get the help they need.
Our customer service team is available by phone, email, and live chat. We also have a dedicated team of sales representatives who can help you with product selection and order placement. In addition, we offer a variety of online resources, including a knowledge base and FAQs.
Customer Satisfaction Ratings
We are proud of the high customer satisfaction ratings we have received. In a recent survey, 98% of our customers said they were satisfied with the service they received.
Here are a few examples of how we have provided excellent customer service:
- We helped a customer find a rare ingredient that they needed for a special recipe.
- We worked with a customer to develop a custom order that met their specific needs.
- We resolved a shipping issue quickly and efficiently.
Industry Involvement
Gordon Food Service’s Grand Rapids location actively engages in the food service industry through various initiatives and partnerships.
The location has received numerous awards and recognition for its excellence, including being named “Distributor of the Year” by the Michigan Restaurant Association and earning a “Best of Show” award at the National Restaurant Association Show.
Supporting Local Businesses
Gordon Food Service Grand Rapids actively supports local businesses by sourcing products from local farmers and producers. This commitment to the community helps to foster a thriving food scene and support the local economy.
Community Outreach
Gordon Food Service’s Grand Rapids location actively engages in various initiatives to support the local community and foster a positive impact.
The location collaborates with numerous charities and organizations, including food banks, homeless shelters, and youth programs, providing food donations, financial support, and volunteer assistance.
Supporting Local Organizations
- Feeding America West Michigan:Regular donations of surplus food to support families in need.
- Salvation Army Grand Rapids:Financial contributions and volunteer work to provide meals, shelter, and other services to individuals experiencing homelessness.
- Boys & Girls Clubs of Grand Rapids:Sponsorship and volunteer support to offer youth development programs, educational opportunities, and a safe environment.
Promoting Health and Well-being
The Grand Rapids location prioritizes promoting health and well-being within the community.
- Partnerships with local schools:Collaborations to provide healthy food options and nutrition education programs for students.
- Support for community gardens:Donations of seeds, soil, and equipment to encourage local food production and healthy eating habits.
- Wellness initiatives for employees:Health screenings, fitness challenges, and healthy food options in the workplace to promote employee well-being.
Environmental Stewardship
The Grand Rapids location demonstrates a commitment to environmental sustainability through its operations and community involvement.
- Waste reduction programs:Implementation of initiatives to minimize waste, including recycling, composting, and food donation.
- Energy efficiency measures:Adoption of energy-saving technologies and practices to reduce the location’s environmental footprint.
- Community clean-ups:Participation in local clean-up events to maintain the beauty and cleanliness of the surrounding environment.
Essential Questionnaire: Gordon Foods Grand Rapids
What services does Gordon Foods Grand Rapids offer?
Gordon Foods Grand Rapids provides a comprehensive range of services, including product delivery, culinary support, equipment maintenance, and customized solutions tailored to meet the unique needs of each customer.
How can I contact Gordon Foods Grand Rapids?
You can reach Gordon Foods Grand Rapids by phone at (616) 452-1000 or visit their website at www.gfs.com for more information and online ordering.
What are the hours of operation for Gordon Foods Grand Rapids?
Gordon Foods Grand Rapids is open Monday through Friday from 8:00 AM to 5:00 PM and Saturday from 8:00 AM to 12:00 PM.
